It helps guests meet and hang out with each other, find out about cool stuff happening at your hostel and in your city, making their stay more fun and social. It’s like having a digital meet-up spot where everyone can chat, plan outings, or just see who else is around.

Yes, INIT is totally free to use for both hostels and travellers. You may even be eligible for free promotional materials depending on your location and/or proposition. Reach out to us if you are interested. Eventually, our plan is to make INIT self-sustaining by earning a small commission whenever travellers book events and attractions through INIT.

It’s pretty simple and easy. No matter where your hostel is located:

1. Tell us you’re interested! We’re excited about every hostel that wants to join, whether we’ve launched in your city or not. Want to get started? Schedule a demo, request a private group for your hostel, or just drop us a line at hello@initsocial.com. We can’t wait to hear from you.
2. City Launches: We launch in new cities based on interest and activity, aiming for a lively social scene. While we have some targets, like around 1,000 beds or 6 hostels in the same city, every single hostel counts towards reaching these goals. For each city launch, we gather local events and content to keep INIT buzzing (any local recommendations by you are really appreciated!).
3. Onboarding your hostel: For hostels in our launch cities, we’ll quickly get you all set up with your hostel’s private group and send promotional materials your way. If you’re outside these areas, we do exactly the same, but it might take a bit longer. You can still offer your group and begin connecting your guests. We’ll support you every step of the way.
4. Building Together: We’re on a mission to enrich the travel experience for everyone, making our community stronger with each new hostel. Your participation and enthusiasm are what make INIT a vibrant and inviting platform for travellers worldwide.

As a small team of five, we’re dedicated to making your experience with INIT as smooth and supportive as possible. Here’s what we can offer:

• Setup and Technical Help: We’ll personally set up your hostel’s private group and guide you through any technical setup or issues you might have.
• Promotional Materials: We provide promotional materials to help get your guests excited about joining INIT and connecting with each other.
• Direct Support: While our team is small, we’re here to help. You can reach out via email with any questions or feedback, and we’ll get back to you as soon as we can. We’re also keen on collecting your insights to improve INIT continually.
• Community Building Tips: We’ll share advice on fostering a vibrant community within your hostel’s group, based on what we’ve learned works best.

We’re committed to supporting you and ensuring INIT enhances the guest experience at your hostel. Your understanding and patience mean a lot to us as we grow and improve our support capabilities.

Honestly, just your enthusiasm and a bit of effort to introduce INIT to your guests. Use the promotional materials we provide to spread the word, encourage your staff to mention the app, post your hostel’s events on INIT, and maybe share your own experiences or suggestions with us to make INIT even better. That’s about it. No hidden fees or expectations; we’re just looking to make travel experiences richer for everyone involved.